Frequently Asked Questions

Teameo is a Microsoft Teams digital workspace for higher education. It connects a college or university's student information system (SIS/ERP) to Microsoft Teams and Microsoft 365 Education, automating class creation, Class Notebook setup, enrollment sync, and end-of-term archive.

50+ colleges and universities across North America. Both CEGEP-level institutions and 4-year universities. Both French-speaking and bilingual campuses.

SDS is Microsoft's free native sync tool, designed primarily for K-12. Teameo is designed for higher education: it integrates with the major SIS and ERP platforms used in colleges and universities, as well as custom, in-house systems, handles meta-course fusion, audit logging for Law 25 / RGPD compliance, and offers more administrative flexibility for super-users and techno-pédagogues.

Yes. Teameo can launch every class automatically from the SIS, or teachers can launch their own. Each teacher has a dashboard of all their classes and decides, per class, how to launch it: create a team for the class, create one from an existing team or from a template, link to an existing team, or not use Teams for that class. They can also merge sections and choose what to copy from a previous class, then launch the class in one click.

Yes. The college or university decides when classes become available for teachers to launch, and when students are added to each class.

Teameo works with the major student information systems and ERP platforms used in higher education, and also connects to custom, in-house systems. It reads class, section, instructor, and enrollment data through the SIS's supported APIs, a REST API, secure database views, or CSV exports. Any system with a REST API, CSV export, or database view can be integrated. Contact us with your SIS details for a compatibility review.

Yes. Teameo automatically creates a OneNote Class Notebook for each class it provisions in Teams, with the instructor as owner and students enrolled. Class Notebooks are also archived when the term ends.

Teameo works with Microsoft 365 A1, A3, and A5 Education plans. Teams for Education is the primary surface; Outlook and OneDrive integration come with the same tenant.

Every 15 minutes during the first two weeks of each semester (add/drop period), then hourly for the remainder of the term. Real-time sync is available for institutions that need it.

Yes. Multi-section courses can be unified into one Teams class with channels per section. Teachers get one content space; channel-scoped discussions keep each section separate.

In your institution's Microsoft 365 tenant and your SIS — not in Teameo. We read from the SIS and write to Microsoft Graph. No persistent copy of student data lives outside your environment.

Yes. Teameo complies with Law 25 (Quebec), PIPEDA (Canada), and GDPR (EU). Data processing agreements are signed with every client institution. See our Security best-practices declaration for the full compliance framework.

Clients affected by a confirmed incident are notified within 72 hours. Critical vulnerabilities are patched within 24 hours. See our Vulnerability management policy.

Teameo is priced by institution size (number of active students). Pricing is institutional; book a demo for a firm quote.

Teameo is usually set up in a week. A full rollout takes 4–8 weeks and is usually done within a month: connecting the SIS, a parallel run, a pilot with 3–5 courses, then full deployment.